Notice to Sketchbook Project Participants

Hello fellow sketchbookers! We know you all have a lot of questions with the postmark deadline approaching. Please realize that there are only 5 of us and over 28,000 of you guys. With the weekend upon us and over 150 questions in the support queue that we still need to answer, we've compiled a list of the most frequently asked questions that were popping up on the support forum.

The postmark deadline has been extended to Tuesday, January 18th, so please try to get your books in. If you can't complete your book by the due date because of whatever reasons, that's okay - send your book in as soon as you can and your book will still be cataloged into the library and we'll do our best to get it on as many touring exhibitions as possible! Unlike in high school when turning homework in late, you don't need to tell us why - just send it!

So, please read over the questions and answers below. Everything you need to know about the Sketchbook Project is below. The only time sensitive thing you need to do is posting your sketchbook by Tuesday, January 18th (the deadline was extended). So, other than sending your book, we recommend taking some time off and enjoying your weekend!

Thank you for being a part of the project!

What is the address I need to send my book to?

Art House Coop
C/o The Sketchbook Project
201 Richards St. #16
Brooklyn, NY 11231

Where do I fill out my bio card and when does it have to be filled out by?

You can fill out your bio card by clicking here. You have until the first week of February to fill it out. If you're having trouble accessing your account to fill out your biography, please see the questions below about retrieving your login information or setting up an account if someone else bought your book for you.

How will I know when you have received my sketchbook?

You will receive a confirmation email when your book is checked in to the library. Please give at least 2 weeks before inquiring about your book being received. We are potentially receiving 28,000 books, so keep in mind it will take us a while to check them in.

I accidentally sent my book to the Brooklyn Art Library (103 N. 3rd St) address, what do I do?

You don't need to do anything! Your book is fine, and we will pick it up at the library. No biggie!

When is the postmark deadline?

The postmark deadline has been extended to Tuesday, January 18th, 2011.

Does the book have to arrive by January 18th?

Nope, the books only need to be postmarked by the 18th. This means it just has to be in the mail system by Tuesday, January 18th. We realize it might take longer for them to reach us, but they must be in the mail by then. If you missed the deadline, we will do our best to get your book in as many touring exhibitions as possible. A book sent after the deadline will always be cataloged into the Brooklyn Art Library permanent collection - so if your book isn't finished, you can keep working on it and send it in later!

I am not sending in my book, can I be refunded for the book or the digitization fee?

As stated in our rules, we cannot offer refunds for books that aren't completed and turned in. However, even if the deadline has passed, we encourage you to send your book in when it's finished to be included in the library (and digitized if it was ordered). If turned in after the deadline, we'll do our best to try to get it into as many tour dates as possible based on when we receive it.

What if I send my book in after the deadline?

Please do! Your book will be cataloged into the Library and we'll try to get it on as many tour dates as possible. If you ordered digitizing with the book, we'll also digitize it and put it online! Trust us, the coolest part about the project is the diverse collection of books, so even if your book is sent after the deadline, we're going to try our best to have it tour.

I didn't order digitizing for my book when I ordered it. Can I add it now?

We're working on a better way to let you add digitizing to your book. You'll see more information about this process sometime next week, so please be patient.

I do not have my own account because someone bought my sketchbook for me, how do I edit my bio card?

A person is able to purchase multiple sketchbooks under the same account to give to friends. However, all of the books are linked to the purchaser's account.

If you just want to fill out your bio card and sign up for notifications to see when people view your book, the easiest thing to do is to send your short bio (400 characters or less!) to the person who purchased the book for you and have them do it for you.

If you would like your own account and have your sketchbook linked to it, we can do that – but it will take around two weeks, as there is a large waiting list. Please email [email protected] with the following information:
• The #ID number of your sketchbook (below the barcode)
• Your desired account login name (no spaces, letters and numbers only)
• Your email address

I'm having trouble logging in to the website, what do I do?

If you already have an account (if you bought a sketchbook, you have one) and are having trouble logging in, please go here to reset your password or here to reset your username. If someone else bought your book for you, please see the question directly above this one to have your own account created.

I am sending my sketchbook via FedEx, UPS, or some other courier service and they need a phone number. What do I use?

You can use the following number: 718-384-7600

My barcode is smudged, missing, or needs to have a name changed. What do I do?

Just include a note with your completed book about how it needs a new barcode and we'll put a new label on your book. No biggie!

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